Technical Support Engineer

Since 1890, Pfeiffer Vacuum has been shaping the vacuum industry with groundbreaking innovations. Every day, over 4,000 employees at 10 production sites and more than 20 sales and service companies worldwide give everything for our customers. With our comprehensive portfolio, we offer solutions for all types of vacuum applications. We are not only driven by highest quality standards. It is our vision to be the most sustainable and fastest growing market player in our industry to drive technology for a sustainable future.    
Apply now and make our success story yours too!
 

Key Responsibilities 

• Responsible for providing technical support to field service engineers, technicians and product support who are diagnosing and trouble shooting equipments.
• Provides support to customer where the product is highly technical.
• Gathering all data such like pump failure, present and new technical material, issues in the local area and summarize it to analysis
• Generate technical support documentation, creates and reviews documentation relating to technical improvements, system updates, and support plans. Ensures successful implementation in the field.
• Demo technical support: pump setting, troubleshooting, Qualification report etc.

Qualifications

• Bachelor’s degree in engineering
• More than 5 years of experience in field service or technical support
• Good English communication
• Person who have a similar work experience would be preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Requisition ID: 1015