Junior Customer Service Representative / Inside Sales Support

Date:  1 Jun 2024
Location: 

Paderno Dugnano, Milan, IT, 20037

Job Category:  Customer Service

 

Since 1890, Pfeiffer Vacuum has been shaping the vacuum industry with groundbreaking innovations. Every day, over 4,000 employees at 10 production sites and more than 20 sales and service companies worldwide give everything for our customers. With our comprehensive portfolio, we offer solutions for all types of vacuum applications. We are not only driven by highest quality standards. It is our vision to be the most sustainable and fastest growing market player in our industry to drive technology for a sustainable future.    
Apply now and make our success story yours too!
 

To support our sales team in our Paderno office we are now offering a great entry position for somebody with some first administrative experience who wants to gain broader knowledge in customer service and Inside Sales over the next year. 

Temporary one year contract

 

•    Assist the planning & order processing team 
•    Interact with different departments like  planning, purchasing, logistic, back office and sales  in order to provide high-level support to our Customers
•    Support the  Order-to-Cash process, from order management to invoicing, complaint management and credit notes
•    Ensure the resolution of customer issues or claim by cooperating with sales teams, suppliers, stock, and finance department
•    Accuracy in recording order acceptance from suppliers and manage delays and price discrepancies.
•    Ensure accuracy and maintain customer and material master data.
 
 
Requirements
•    Education: Bachelor degree in an administrative/economical subject
•    Fluent verbal and written Italian, fluent English are essential skills, French/German is a plus
•    Good skills MS Office
•    Soft skills: problem solving, team member, willingness to learn
•    SAP S4 HANA knowledge is a plus

 

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Requisition ID: 945