Service Sales Engineer

Since 1890, Pfeiffer Vacuum has been shaping the vacuum industry with groundbreaking innovations. Every day, over 4,000 employees at 10 production sites and more than 20 sales and service companies worldwide give everything for our customers. With our comprehensive portfolio, we offer solutions for all types of vacuum applications. We are not only driven by highest quality standards. It is our vision to be the most sustainable and fastest growing market player in our industry to drive technology for a sustainable future.    
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For our team in Italy we are now recruiting for a

Service Sales Engineer

Based in the Milan Area

Description

We are seeking a Service Sales Engineer in our Industrial and Analytical market to join our dynamic sales team. The successful candidate will play a crucial role in driving service sales by leveraging their technical expertise, understanding of customer needs, and strong communication skills. He/She will be responsible for promoting and selling our service offerings, maintaining client relationships, and contributing to the growth of the service business.

Responsibilities

• Sales of the entire Pfeiffer Vacuum service product portfolio to our customers in the Industrial market in all of Italy.
• Responsible for Service Sales Targets of Industrial, Analytic, Scientific and Research Center Markets. Define and propose service sales targets and growth margins for the territory/geographies and ensures their achievement with a structured follow up process.
• Development of Service Sales strategies for accounts by providing the customer’s current business and long-term plans.
• Stay updated on industry trends, technological advancements, and competitive services.
• Identify and pursue new service sales opportunities with existing and potential clients.
• Collaborate with the sales team to understand customer requirements, generate leads and convert prospects into clients.
• Work closely with the technical team to develop customized service solutions that meet client requirements.
• Collaborate with internal teams, including engineering, marketing, and customer support, to ensure a seamless customer experience.
• Responsible for submitting service sales forecasts supported by market trends, competition, etc.
• Comply with all health and safety initiatives to ensure the Company remains a safe workplace.
• Responsible for the organization and management of safety in the service workplace according to according to the “Testo Unico Sicurezza”, Legislative Decree 81/2008.

Your background

• A bachelor’s degree in mechanical, Electromechanical Engineering or equivalent.
• A minimum of 4 years of sales/engineering experience in Service, aftermarket business environment.
• Ability to manage multiple, divergent priorities, and work independently with a high degree of accuracy to meet customer requirements and priorities in a fast-paced environment.
• Thorough knowledge and positive demonstration of the company’s purpose, values, code of conduct, business model and related processes, services and price / discount structure / policies.
• A customer service focus, sense of urgency to meet or exceed customer expectations, and achieve daily commitments.
• Proven ability to communicate effectively at all levels both within the company and externally.
• Fluent Italian and English spoken and written.
• IT proficiency (Microsoft Office tools/ CRM), SAP – Fiori Module will be a plus.
• Valid Drivers lisence (B) and the willingness to travel up to 50% within the territory and Italy and occasional sales meetings and corporate trainings outside Italy.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Requisition ID: 1077